Biosoftworld support is a service available to all clients. Our support team consists of professionals well trained in problems deriving from medical office or clinic work flow. We are aware of the emergency nature of medical environment and we try to respond adequately. Support is available to all our customers via the following options:
Please note that we do not offer phone technical support.
Using remote control software we offer quick, on-the-spot solutions. We prefer TeamViewer a highly secure remote maintenance solution.
Using support menu at the main page you can find Frequntly Asked Questions concerning our products as well as medical informatics articles.
Support for Non-Customers.We do not usually provide technical support regarding our software to unregistered users. However, doctors or hospitals from poor countries and young doctors are excluded from this rule. In this case, please contact us and we will try to help you or provide you with software for your needs without any cost.
Third Party Software.We will not provide technical support for Third Party Software published on our site.